Tech Help Desk

New Faculty and Staff

Activate account
Password Reset
Email
Voicemail

Accounts - Get Acquainted

Register for MFA

Technical Training听 (Banner, etc.)

Security and Passwords

Security Policy
Password Policy
Password Requirements 听
Password Reset

Multi-Factor Authentication

How to Login to MyTSU

Existing Faculty & Staff

Banner issue听

Dynamic Forms issue

Phones & Voicemail

How To Setup Online Meetings

Remote Access (Citrix) on PC or MacBook

Remote Access (Citrix) on iPad or Android

Tax Forms (how to access

Tech Services

Technical Training听 (Banner, etc.)

Students

Banner issue

Dynamic Forms issue

ROKU Res Hall Setup听听
Technical Services听听
WiFi Troubleshooting 听听

Res Hall Network Connection Guide

How To Register for Classes

How To Accept Financial Aid

Register for MFA

Request Technical Service

Submit a Work Order
(Log in with domain username/password)

Web Support

E-mail

Archive Emails
Email setup- iPad
Email setup Android
Reduce Exchange Mailbox

How To Repair Outlook on Your PC

听

Phone

Visit Telecom Services

Network

Wireless Network
Wireless Configuration
Virtual Private Networking

Network Connection Guide

Banner

Resolve Your Issue here>>

Banner Tutorials
Banner Forms
Banner Password Reset (Log in with domain username/password)
Banner Fix

OTS Toolkit (Documentation and Intructions for the Resources OTS supports)

Computers, Printers, Software

Lab Software

Computer Lab Locations
Computing Tips
Printer Assistance
Purchasing Software/Equipment 听
Virus & Malware Protection

Events & Event Space

Reserve a Room/Venue

How To's and Helpful Tips

Add Banner Java Exception

Clean Infected Computer

Remove Adware & Popups

Remove Toolbar from IE

Technical Training

Systems Training