Contact Us

NEED TECHNICAL HELP?
Contact the Tech Help Desk at (615) 963-7777听or helpdesk@tnstate.edu.
Location: Temporarily located in (enter on backside)

OTS Administration听
听 |听 (615) 963-7651

Areas of OTS

Administration

Apple Support

Applications Support

Cybersecurity

Help Desk

Labs & Classroom

Network & Systems

Telecom Services

User Services

Web Support

Administration

Sterlin Sanders
Chief Information Officer (CIO)
615-963-7662听 |听听ssande20@tnstate.edu

Pankaj Mishra (PK)
Assistant Chief Information Officer (ACIO)
615-963-7566听 |听 pmishra2@tnstate.edu

John Ray
Financial Analyst II
615-963-7653听 |听 rayj@tnstate.edu

Shirlean Toran
Admin Assistant IV
615-963-7651听 |听听storan@tnstate.edu

Apple Support

Tevin Noel
Digital Transformation Officer & Apple Administrator
tnoel4@tnstate.edu

Visit TSU Apple Support >>
Office Location: Floyd-Payne Campus Center, 304 (next to Health Center)

Applications Support

Sylvia Saint-Alby-Hyeme
Business Analyst
615-963-7686听 |听 sstably@tnstate.edu

Tracy Jennette
Trainer/University Webmaster
615-963-7680听 |听听tjennette@tnstate.edu

Karl Lehenbauer
Application Director
615-963-7499听 |听听karl.lehenbauer@tnstate.edu

Jon Scott Smith
Sr. Programmer/Analyst
615-963-7790听 |听听jsmit301@tnstate.edu

Lauren Barry
Senior Analyst
615-963-7693 听 |听听lbarry@tnstate.edu

Cybersecurity

Li Bingdong
Chief Information Security Officer
bli@tnstate.edu

Armando Mpembele
Cybersecurity Analyst
615-963-5000听 |听听ampembel@tnstate.edu

Network & Systems

Mark Lee
Database Administrator
615-963-7651听 |听 mbrow205@Tnstate.edu

Vacant
Network Administrator
615-963-7777听 |听

Lowell Burton
Network Admin
615-963-1396听 |听听lburton7@tnstate.edu

Ben Coleman
Systems Manager
615-963-7655听 |听听ben.coleman@tnstate.edu

Justin Conklin
Systems Administrator
615-963-7777听 |听听 jconkli1@tnstate.edu

Julie Dodd
Server Admin
615-963-7778听 |听听jcdodd@tnstate.edu

Ounekham Senaphan
Interim Network Manager
osenapha@tnstate.edu

Dwayne Hurst
Network Admin
615-963-7695听 |听听hurst@tnstate.edu

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Vacant
Help Desk Technician
615-963-7777听 |听

Rochelle Boateng
Help Desk Technician
615-963-7777听 |听听rboaten@tnstate.edu

Binu Kumar
Help Desk Technician
615-963-7777听 |听听bbalakri@tnstate.edu

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Lab & Classroom Support

William "Mike" Meads
Manager of Classroom Technologies
615-963-77777听 |听 wmeads@tnstate.edu

Vacant
Manager of Academic Computing (Labs)

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Telecom (Phone) Services

Tevin Noel
Digital Transformation Officer
tnoel4@tnstate.edu

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User Services

John Burgher
Project Manager
615-963-7777听 |听听john.burgher@tnstate.edu

King David
Manager Tech Services
615-963-7777听 |听听kdavid@tnstate.edu

Tung Do
Desktop Technician
615-963-7777听 |听听tdo01@tnstate.edu

Antonio Terry
Desktop Technician
615-963-7777听 | 听aterry@tnstate.edu

Jason Weatherford
Desktop Technician
615-963-7777听 |听听jweathe1@tnstate.edu

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Tracy Jennette
Banner Trainer/University Webmaster
615-963-7680听 |听 tjennette@tnstate.edu

Brittany Lowen
Web Developer
615-963-1598听 |听听blowen@tnstate.edu

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